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	<title>Comments on: Retail Hell</title>
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		<title>By: Anonymous</title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1928</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Fri, 02 Jul 2010 22:25:22 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1928</guid>
		<description>[...] Bonnie Vie &#8211; Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</description>
		<content:encoded><![CDATA[<p>[...] Bonnie Vie &#8211; Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</p>
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		<title>By: Links </title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1763</link>
		<dc:creator>Links </dc:creator>
		<pubDate>Fri, 19 Mar 2010 15:53:47 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1763</guid>
		<description>[...] Bonnie Vie – Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</description>
		<content:encoded><![CDATA[<p>[...] Bonnie Vie – Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</p>
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		<title>By: IFB Links </title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1678</link>
		<dc:creator>IFB Links </dc:creator>
		<pubDate>Tue, 09 Feb 2010 23:36:42 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1678</guid>
		<description>[...] Bonnie Vie &#8211; Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</description>
		<content:encoded><![CDATA[<p>[...] Bonnie Vie &#8211; Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</p>
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	<item>
		<title>By: Guest Post: How to Custom Order Goods from Your Indie Friends</title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1553</link>
		<dc:creator>Guest Post: How to Custom Order Goods from Your Indie Friends</dc:creator>
		<pubDate>Wed, 20 Jan 2010 14:06:46 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1553</guid>
		<description>[...] indie goods and by this post on Customer Etiquette at Corsetry (not to mention Birdiee’s post on Retail Hell: How Customer Service has Changed), I thought it’d be great to share some tips on how to order custom, handmade, and one-of-a-kind [...]</description>
		<content:encoded><![CDATA[<p>[...] indie goods and by this post on Customer Etiquette at Corsetry (not to mention Birdiee’s post on Retail Hell: How Customer Service has Changed), I thought it’d be great to share some tips on how to order custom, handmade, and one-of-a-kind [...]</p>
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	<item>
		<title>By: Laura Connell</title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1552</link>
		<dc:creator>Laura Connell</dc:creator>
		<pubDate>Wed, 20 Jan 2010 12:46:02 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1552</guid>
		<description>Customer service is all about sincerity. You have to genuinely want to help the customer and have a positive relationship with them, however short that may be!</description>
		<content:encoded><![CDATA[<p>Customer service is all about sincerity. You have to genuinely want to help the customer and have a positive relationship with them, however short that may be!</p>
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		<title>By: Birdie</title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1546</link>
		<dc:creator>Birdie</dc:creator>
		<pubDate>Mon, 18 Jan 2010 20:06:01 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1546</guid>
		<description>&lt;a href=&quot;#comment-1541&quot; rel=&quot;nofollow&quot;&gt;@Maggie&lt;/a&gt; Thanks for your insightful comment!  It&#039;s true, there&#039;s not enough incentive, sometimes, for good customer service.  

&lt;a href=&quot;#comment-1544&quot; rel=&quot;nofollow&quot;&gt;@Cafe Fashionista&lt;/a&gt; Cleanliness is a HUGE thing for me too.  If a shop looks scary, I&#039;m going to feel uncomfortable being in it.</description>
		<content:encoded><![CDATA[<p><a href="#comment-1541" rel="nofollow">@Maggie</a> Thanks for your insightful comment!  It&#8217;s true, there&#8217;s not enough incentive, sometimes, for good customer service.  </p>
<p><a href="#comment-1544" rel="nofollow">@Cafe Fashionista</a> Cleanliness is a HUGE thing for me too.  If a shop looks scary, I&#8217;m going to feel uncomfortable being in it.</p>
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		<title>By: Cafe Fashionista</title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1544</link>
		<dc:creator>Cafe Fashionista</dc:creator>
		<pubDate>Sun, 17 Jan 2010 21:19:36 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1544</guid>
		<description>I truly cannot tell you how much I appreciate this post. While I have never worked in retail myself, as a self-professed shopaholic I find myself in an abundance of shops, and I must admit that both customer service, and the cleanliness of the shop truly dictates how I feel about visiting again. Rude salespeople, or unorganized clothes are the biggest turn-off. People should take pride in the store that they are employed by; if they don&#039;t, why should I want to shop there? Fabulous post!!  :)
.-= Cafe Fashionista&#180;s last blog ..&lt;a href=&quot;http://cafefashionista.blogspot.com/2010/01/style-secrets-cowboy-boots-made-classy.html&quot; rel=&quot;nofollow&quot;&gt;Style Secrets: Cowboy Boots Made Classy&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p>I truly cannot tell you how much I appreciate this post. While I have never worked in retail myself, as a self-professed shopaholic I find myself in an abundance of shops, and I must admit that both customer service, and the cleanliness of the shop truly dictates how I feel about visiting again. Rude salespeople, or unorganized clothes are the biggest turn-off. People should take pride in the store that they are employed by; if they don&#8217;t, why should I want to shop there? Fabulous post!!  <img src='http://bonne-vie.net/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /><br />
.-= Cafe Fashionista&#180;s last blog ..<a href="http://cafefashionista.blogspot.com/2010/01/style-secrets-cowboy-boots-made-classy.html" rel="nofollow">Style Secrets: Cowboy Boots Made Classy</a> =-.</p>
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		<title>By: Maggie</title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1541</link>
		<dc:creator>Maggie</dc:creator>
		<pubDate>Sun, 17 Jan 2010 05:21:49 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1541</guid>
		<description>I worked in a video store for two years and at several restaurants before that.  I know how trying it is to be in customer service... but what makes it bad really isn&#039;t the customers, although they get the bulk of the blame.

What makes CS so bad is that the companies pay the ones doing the most work (cashiers and such) the worst and have extraneous rules.  Managers also do berate and yell at you for ridiculous things.  Things that you have no control over.

I&#039;ve only been yelled at once at a job by a manager, who decided it was my fault that some guy didn&#039;t get a new fork, since I passed by his table and thought he asked for more food, telling him the waitress could help him with that.  I quit that job after a month because it&#039;s the only one I&#039;d ever been so disrespected at completely by the employers.

But I expect a lot of people don&#039;t have the choice to quit, because they really need the money.  This=bad customer service.

A lot of the luxury shops I go to when in Houston can be off putting in how they act to the customers--cold and unfriendly.  I have to say, though, that the Betsey Johnson store has always had very friendly people at it and I love going there.  I don&#039;t feel uncomfortable if I can&#039;t afford anything.
.-= Maggie&#180;s last blog ..&lt;a href=&quot;http://feedproxy.google.com/~r/rockerrepro/~3/fir6mRH8PO8/how-you-can-help-haitians.html&quot; rel=&quot;nofollow&quot;&gt;How you can help the Haitians&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p>I worked in a video store for two years and at several restaurants before that.  I know how trying it is to be in customer service&#8230; but what makes it bad really isn&#8217;t the customers, although they get the bulk of the blame.</p>
<p>What makes CS so bad is that the companies pay the ones doing the most work (cashiers and such) the worst and have extraneous rules.  Managers also do berate and yell at you for ridiculous things.  Things that you have no control over.</p>
<p>I&#8217;ve only been yelled at once at a job by a manager, who decided it was my fault that some guy didn&#8217;t get a new fork, since I passed by his table and thought he asked for more food, telling him the waitress could help him with that.  I quit that job after a month because it&#8217;s the only one I&#8217;d ever been so disrespected at completely by the employers.</p>
<p>But I expect a lot of people don&#8217;t have the choice to quit, because they really need the money.  This=bad customer service.</p>
<p>A lot of the luxury shops I go to when in Houston can be off putting in how they act to the customers&#8211;cold and unfriendly.  I have to say, though, that the Betsey Johnson store has always had very friendly people at it and I love going there.  I don&#8217;t feel uncomfortable if I can&#8217;t afford anything.<br />
.-= Maggie&#180;s last blog ..<a href="http://feedproxy.google.com/~r/rockerrepro/~3/fir6mRH8PO8/how-you-can-help-haitians.html" rel="nofollow">How you can help the Haitians</a> =-.</p>
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	<item>
		<title>By: Links </title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1539</link>
		<dc:creator>Links </dc:creator>
		<pubDate>Sat, 16 Jan 2010 18:01:32 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1539</guid>
		<description>[...] Bonnie Vie &#8211; Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</description>
		<content:encoded><![CDATA[<p>[...] Bonnie Vie &#8211; Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</p>
]]></content:encoded>
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		<title>By: IFB Presents: Links á la Mode &#124; dramatis personae</title>
		<link>http://bonne-vie.net/index.php/2010/retail-hell/comment-page-1/#comment-1538</link>
		<dc:creator>IFB Presents: Links á la Mode &#124; dramatis personae</dc:creator>
		<pubDate>Sat, 16 Jan 2010 15:41:44 +0000</pubDate>
		<guid isPermaLink="false">http://bonne-vie.net/?p=2312#comment-1538</guid>
		<description>[...] Bonnie Vie – Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</description>
		<content:encoded><![CDATA[<p>[...] Bonnie Vie – Discussing retail hell and how both customers and sales associates can contribute to better shopping experiences for everyone. [...]</p>
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