IT troubleshooting company Singapore right now? Computer Analysts and Recovery Experts Pte Ltd (CARE) is an established local firm partnering with global brands to push out IT security and IT infrastructure solutions to clients. CARE offers flexible IT support plans and unique IT solutions using advanced cutting edge technology to increase client’s productivity. Qualified IT Engineers: CARE emphasizes on good quality engineers. All our engineers are certified and comes with at least 2 years of working experience. Quality is of prime importance to Computer Analysts and Recovery Experts Pte Ltd (CARE). All core processes in CARE are audited Internally and Externally by an accredited agency, Bureau Veritas every year. Find more info at IT relocation.
It allows you to focus on your core business. Making important IT decisions can be very complicated. It can eat away at your time and attention. This can be disastrous for your business if you have limited resources and time. You don’t have to deal with these distractions if you outsource your IT department. You get highly qualified and certified IT services. Companies offering outsourced IT support employ professionals who are knowledgeable and experienced in the industry. In short, you will be receiving services that you can trust and rely on. This also means that there’s less risk to worry about.
Because of these advantages, more and more clients are starting to realize the importance of taking proper care of their IT equipment. CARE adopts a preventive, fire prevention approach to looking after the IT infrastructure and offer clients our expertise of preset routine IT maintenance work on Servers, computers and laptops. Clients can enjoy the benefits of having CARE carry out routine clean-ups on their IT equipment with clearly defined achievable goals.
A helpdesk provides a single place where customers can report issues. With a centralized location, you don’t have to worry about your IT requirements and management. You can just focus your efforts and attention on making your products and services better. All the technical stuff will be handled by the IT firm you hired to run your IT helpdesk. Much more efficient ticket generation. If you address customer complaints on your own, the departments in your business can suffer. What’s great about an outsourced IT helpdesk is that they have systems in place to ensure that complaints and issues are addressed in the order that they arrived at the desk. This means that older issues get fixed earlier because they are on top of the priority list. This system offers a faster and more efficient way of dealing with problems.
CARE’s vision and mission is to provide quality IT service and solution to businesses around the world so that clients can concentrate on their core businesses without having to worry about IT. CARE will assist companies to build a strong and stable IT infrastructure whereby disruptions are kept to the minimal through the 4-S model. CARE is serious about quality service and response time.Serious About Quality Service: CARE is serious about quality service and response time. Having enrolled into ISO 9001:2008 voluntarily, CARE gets audited every year so that our operations are examined by unbiased, external parties. This allows us to get fresh perspective for improvements and at the same time keeps us in check ensuring that we meet our SLAs. Having the ISO 9001:2008 also assures clients that the same procedures and treatment are carried out. See more info at IT helpdesk.